hearto — Child Safety Standards
Last updated: September 7, 2026
hearto is a photo- and video-sharing social app. We have zero tolerance
for child sexual abuse and exploitation (CSAE) of any kind — this includes
child sexual abuse material (CSAM), grooming, sextortion, or any other
content or conduct that endangers minors. This page describes our
standards, how we work to prevent this activity, and how to report it.
Age requirement
hearto requires every account holder to be at least 16 years old. Our
App Store / Play Store listings are rated for a mature audience because
the app hosts unrestricted user-generated content.
What's prohibited
The following are strictly prohibited on hearto and will result in
immediate content removal and account termination:
- Any image, video, or text that sexualizes, exploits, or endangers a minor
- Grooming behavior directed at a minor, or attempts to solicit sexual content from a minor
- Sextortion or coercion involving a minor
- Sharing, requesting, or linking to CSAM in any form, including AI-generated depictions
How we work to prevent it
- Automated content screening — every photo post, caption, comment, and direct message is automatically screened for nudity, violence, and other policy-violating content before it's published, using third-party content moderation services.
- AI-generated content detection — photo posts are automatically checked to catch likely AI-generated images before they go live.
- User reporting — every post, comment, and user profile has a built-in "Report" option, available to any signed-in user.
- Blocking — any user can block another account at any time, immediately preventing further contact.
- Human review — reports are reviewed, and violating content and accounts are removed.
To report suspected CSAE on hearto: use the in-app
"Report" button on the specific post, comment, or profile, or email us
directly at
wli950574@gmail.com.
Include as much detail as you can (username, post link/screenshot, and a
description of what you observed) so we can act quickly.
Our response
Reports of suspected CSAE are treated as our highest priority. When we
identify or are notified of CSAE on hearto, we remove the content,
permanently terminate the associated account, and — where required by
law — report it to the National Center for Missing & Exploited
Children (NCMEC) and/or relevant law enforcement.
Related policies
This page works alongside our
Privacy Policy and our Terms of
Service, which also cover age requirements, prohibited content, and
account moderation.